When we refer to "personal information" in this policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use information about you in your capacity as a customer, a patient, or in any other capacity, for example, when you visit our websites.
What is privacy?
Privacy is the confidentiality of your personal information and it is of paramount concern to Wellness International Limited. We are registered with the Information Commissioner as required under the data protection laws in the United Kingdom and are committed to compliance with Data Protection legislation, Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (UK Regulations), medical confidentiality and NHS Information Governance guidelines.
What personal information do we collect and when?
We may collect and process personal information about you when, for example, you:
enquire about any of our products or services.
register to use our services or purchase any products or services from us.
voluntarily fill in a form, complete a customer survey, provide feedback or participate in a competition or promotion sponsored by us.
agree to receive information from Wellness International Limited about other services that we provide.
apply for a job with us.
submit a referral / enquiry or request information online
We may also collect sensitive personal information (i.e. information about your health) but only where this is with your knowledge and explicit consent.
Our website uses the following types of cookies to provide functionality and insights about visitors’ behaviour:
If you wish to check your cookies, guides for common browsers can be found here.
How do we use your information?
Your personal information will be kept confidential and will be handled in accordance with our requirements under Data Protection legislation and medical confidentiality guidelines.
In the usual course of our business, we may use third parties to process your personal information on our behalf. Where a third party data processor is used, we will ensure that they operate under subject to contractual restrictions with regard to confidentiality and security in addition to obligations imposed by data protection legislation.
How do we protect your personal information?
We take appropriate organisational and technical security measures to protect the data that we hold against unauthorised disclosure or unlawful processing.
How do I access or correct the information you hold about me?
You have the right to request a copy of the information that we hold about you at any time, including copies of your health records (where relevant). If you would like a copy of some, or all, of your personal information, please contact your local Wellness International office directly. We may make an administrative charge for this service. We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.
Will I receive marketing information?
We will only send you marketing information where you have provided your consent to receive it. This may include information about products and services provided by Wellness International Limited which may be of interest to you. You have the right to stop us from contacting you for marketing purposes. If you no longer wish to receive web-based marketing information, you can unsubscribe by clicking on the link within the email that has been sent to you. By clicking on this unsubscribe link it will update our contacts lists to ensure that we do not contact you again. If you no longer wish to receive non-web based marketing information please contact your local Wellness International Limited office.
Are third party websites covered by this policy?
We occasionally offer products or services for external companies. These organisations may also allocate cookies to your PC. The types of cookies they use and how they use this information will be governed by their privacy policies.
or write to us at: Wellness International Limited, 18-20 Manchester Road, Wilmslow, Cheshire, SK9 1BG