Privacy Policy
Wellness International Limited wants you to feel confident about the privacy and security of your personal information. This privacy policy explains how Wellness International Limited uses any personal information we collect about you and your rights in relation to that information.
When we refer to "personal information" in this policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use information about you in your capacity as a customer, a patient, or in any other capacity, for example, when you visit our websites.
What is privacy?
Privacy is the confidentiality of your personal information and it is of paramount concern to Wellness International Limited. We are registered with the Information Commissioner as required under the data protection laws in the United Kingdom and are committed to compliance with Data Protection legislation, Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (UK Regulations), medical confidentiality and NHS Information Governance guidelines.
Why do we have a Privacy Policy?
We have developed this Privacy Policy because we want you to feel confident about the privacy and security of your personal information. Wellness International Limited makes every endeavour to prevent unauthorised access to your personal information.
Please read this privacy policy carefully. If you are visiting any of our websites or using any of our services, by continuing to do so, you indicate your agreement for Wellness International Limited to use your personal information as set out in this privacy policy.
What personal information do we collect and when?
Any information relating to an identifiable individual that enables that individual to be directly or indirectly identified is called personal information. In the course of providing our services we could process any of the following types of personal information that are considered to be sensitive data:
Racial or Ethnic Origins
Political Opinions
Religious or Philosophical beliefs
Trade Union Membership
Data Concerning Health
Data Concerning Sexual Orientations
Genetic Data
Biometric data, where it is processed to identify an individual.
We may collect and process personal information about you when, for example, you:
Enquire about any of our products or services.
Register to use our services or purchase any products or services from us.
Voluntarily fill in a form, complete a customer survey, provide feedback or participate in a competition or promotion sponsored by us.
Agree to receive information from Wellness International Limited about other services that we provide.
Apply for a job with us.
Submit a referral / enquiry or request information online
Cookies
Our website uses the following types of cookies to provide functionality and insights about visitors’ behaviour:
If you wish to check your cookies, guides for common browsers can be found here.
How do we use your information?
As a data controller we process personal date for the following purposes:
To provide occupational health and wellbeing services
Staff administration
Marketing
We can only process or share your personal information if the law allows us to. Most commonly we will only process or share your data with your consent, unless we believe as a healthcare provider that it is in your vital interest and you lack the capacity to consent. The exceptions to this are where we need to comply with a legal or regulatory obligation (for example law enforcement agencies investigating criminal activity), we have contractual obligations (such as providing medical advice to your employer or their representative), or where there is substantial public interest (a danger to the general public) that your interests do not override.
Third Parties & Automated Processing
Health data may be collected from you via a digital health questionnaire to determine whether you are medically able to carry out the work you have been offered, and to assess whether any adjustments are needed to the work environment to enable you to carry out that work. We use automated software to review these questionnaires to check that applicants meet employers minimum criteria. There is no profiling or comparison to others involved in this process, it is purely an assessment of the data that you provide to us. You have the right to ask us to review any automated decision that has been made.
In the usual course of our business we may disclose relevant aspects of your personal data to certain third parties that we use to support the delivery of our services. Where a third party data processor is used, we will ensure that they operate under subject to contractual restrictions with regard to confidentiality and security in addition to obligations imposed by data protection legislation.
Third Parties may include:
Business Partners
Suppliers and Sub-contractors for the performance of any contract that relates to you
Our IT support provider who looks after the IT on which your data is stored
We will only hold your personal data for as long as we need that data for processing, unless an extended period is dictated by your employers retention period or there is a statutory/legal requirement.
We do not process any of your personal information outside of the European Economic Area (EEA).
How do we protect your personal information?
We take appropriate organisational and technical security measures to protect the data that we hold against unauthorised disclosure or unlawful processing.
How do I access or correct the information you hold about me?
You have the right to request a copy of the information that we hold about you at any time, including copies of your health records (where relevant). If you would like a copy of some, or all, of your personal information, please contact your local Wellness International office directly. We may make an administrative charge for this service. We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.
Will I receive marketing information?
We will only send you marketing information where you have provided your consent to receive it. This may include information about products and services provided by Wellness International Limited which may be of interest to you. You have the right to stop us from contacting you for marketing purposes. If you no longer wish to receive web-based marketing information, you can unsubscribe by clicking on the link within the email that has been sent to you. By clicking on this unsubscribe link it will update our contacts lists to ensure that we do not contact you again. If you no longer wish to receive non-web based marketing information please contact your local Wellness International Limited office.
Are third party websites covered by this policy?
The Wellness International Limited website contains links to other websites. This privacy policy only applies to the Wellness International Limited website so when you visit external websites please read their privacy policies carefully. Wellness International Limited accepts no responsibility for external websites.
We occasionally offer products or services for external companies. These organisations may also allocate cookies to your PC. The types of cookies they use and how they use this information will be governed by their privacy policies.
How do you find out about changes to our privacy policy?
We keep our privacy policy under regular review and we will place any updates on this webpage. We may change the content or services found on our website at any time without notice, and consequently our privacy policy may change at any time in the future. Your continued access to or use of the website will mean that you agree to the changes.
For further information on your data protection rights please visit: https://www.wellnessinternational.co.uk/supporting-information
Who do I contact if I have a question about your privacy policy?
Please contact our Data Protection Officer, Tricia Kalloo, using the form below if you have any questions about our privacy policy using the form below:
or write to us at: Wellness International Limited, 18-20 Manchester Road, Wilmslow, Cheshire, SK9 1BG
This privacy policy was last updated on 28th April 2019.
This privacy policy should be read in conjunction with the Wellness International Limited website terms and conditions.